01Consultations
Every new client begins with a consultation to ensure your service is tailored to your hair’s unique needs and your desired results. This allows me to assess your hair, scalp health and overall goals before recommending the best service for you. Consultations are mandatory for all repair and restoration services.
Every new client
02Deposits Are Required
To reserve your appointment, a deposit is required at the time of booking and will be credited toward your service total. Deposits are non-refundable; however, they may be transferred when rescheduling is requested 48 hours or more before your appointment.
Taken at booking
0348-Hour Cancellation & Rescheduling
I understand that life happens. If you need to cancel or reschedule, please provide at least 48 hours’ notice. Changes made less than 48 hours before your scheduled appointment will result in the forfeiture of your deposit, and a new deposit will be required to secure a future appointment.
48 hours’ notice
04Timeliness
To ensure every client receives the full experience they deserve, please arrive within 10 minutes of your scheduled appointment time. Arrivals more than 10 minutes late will incur a late fee of $1 per minute. Clients arriving 30 minutes or more after their appointment time may need to be rescheduled, and the appointment may be cancelled at my discretion.
$1 per minute after 10
Thank you for taking the time to review these policies. Your cooperation helps create a smooth and enjoyable experience for everyone. I look forward to being a part of your healthy hair journey and helping you achieve your hair goals. ✨🥹